2017 Commission on Technology Conference

Sponsored Conference

2017 Commission on Technology Conference

Seattle Pacific University | Seattle, WA
June 13, 2017 - June 16, 2017
For more information please contact:  conferences@cccu.org
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Advancing Education Through the Use of Information Technology

Tuesday, June 13

1:00 PM      

9:00 PM   

Registration & Room Check-In at Weter Hall Main Lounge

5:30 PM
7:00 PM
Welcome Reception & Buffet in Weter Hall Main Lounge

Wednesday,  June 14
6:00 AM
7:00 AM
5K Fun Run/Walk on Burke Gillman Trail

7:00 AM 8:00 AM Breakfast in Cafeteria

8:00 AM 5:00 PM
Registration/Information Desk

8:15 AM
8:45 AM
Welcome & Devotions
Greetings: Dan Martin, President, Seattle Pacific University
Music: Susan Siverson, Budget & Information Systems Manager, Seattle Pacific Unviersity
Devotions: Doug Koskela, Professor of Theology; Associate Dean, Undergraduate Studies, Seattle Pacific University

8:45 AM
10:00 AM
Keynote: Composed: The Heart & Science of Leading Under Pressure
As leaders, pressure is our reality. Multiple stakeholders, competing agendas, daily deliverables, and responsibility for the work and progress of others are all parts of our jobs. How do we show up as leaders with a renewed sense of calling and connection to those we lead? Presenting findings from his latest book, Composed: The Heart and Science of Leading Under Pressure, Dr. Rob McKenna will describe the high pressure realities of our work and lives, and research-based and theologically grounded strategies for being our best when the pressure on us is highest.

Presenter: Rob McKenna, Executive Director, Center for Leadership Research & Development and Chair, Industrial Organizational Psychology, Seattle Pacific University

10:00 AM
10:30 AM
Morning Break & time to visit vendors

10:30 AM
11:15 AM
Concurrent Breakout Sessions:

CIO Cohort: Being a CIO at a CCCU Campus
So much work to do, so little time. So many cool toys, not enough money. Is there a silver bullet to being an IT Leader? Isn't serendipity a good thing? Don't even give me DevOps, I can't even get the Ops straight let alone time for Dev. Come interact and consider the three to five key attributes to succeeding as a CIO on a CCCU Campus.
Facilitator:  Matthew Henry, Chief Information Officer, LeTourneau University

Gather: The People-Centric Secret to Technology Project Breakthroughs
When you think of the age-old IT staple of "requirements gathering," do you picture it as an energetic, memorable event that brings people together? Can you imagine a planning session that transforms a team, a project, a culture?

This is exactly the approach Tim Booker at Domain7 has been piloting, as an answer to those frustrating moments in technology projects we know all too well: stakeholders that don't engage, requirements that don't match feasibility, or that come too late. Rather than treating stakeholders as unwelcome intruders, the signature ""Gather"" approach treats them as your secret weapon.

This session walks through the methods and approaches needed to successfully plan and execute on IT projects by taking advantage of "design thinking" principles. Whether you're looking at a new ERP, CRM, portal or website, the co-creative planning methods shared here are bound to decrease frustration, increase clarity and deepen engagement in your university IT project.
Presenter: Tim Booker, Director of Product and Ryan Hanawalt, President, Domain7

Robots, Faculty, Students, and Me! Partnering on Student Success: How Faculty and IT Collaboration May Help Fulfill Your Institutional Mission
We take advantage of current and cutting edge technology to assist students who are sick, hurt, not on campus or life just happens where they cannot be in the classroom. The faculty have no technical concerns as the Information Technology department and the IT student workers remove all these obstacles.
The mission of Oral Roberts University is ""To build Holy Spirit-empowered leaders through whole person education to impact the world with God's healing."" Using technology to enable students to continue their coursework helps them keep their focus on what faculty are teaching. Our faculty focus on this whole person education with a mission and vision in how to impact the world through the Holy Spirit.
Presenter: Wendi Brasuell-Fisher, IT Portfolio Manager, Oral Roberts University

Digital Signage-Balancing Cost, Functionality, and Content Creation
California Baptist University began deploying digital signage with the opening of the new School of Business building in 2012. Since then, the number digital signage installs has grown to more than 40 throughout campus and remote locations (with an additional 15 screens at 4 food venues providing digital menu boards).

This session will provide a survey of four different digital signage systems and explain how the university balances digital signage cost, functionality, and distributed content creation to advance the educational experience of students with visual messaging that is both relevant and timely.
Presenter: Dale Lee, Director for Information Security and Projects, California Baptist University

Hyper-converged Storage Architecture and Cloud Backup/Disaster Recovery as a Migration Path from Traditional On Premise Systems
MMosaic will cover the differences between traditional, flash and hyper-converged storage platforms and the considerations you need to be prepared for as well as getting your data backed up to the cloud and providing for cloud based disaster recovery. During this fast paced session, we will target VxRail as the hyper-converged platform along with Virtustream for cloud back up and disaster recovery.
Presenter: Daniel Modrusan, Sr. Architect, Mosaic Technology Corporation


11:15 AM
11:25 AM
Transition Time

11:25 AM
12:10 PM
Concurrent Breakout Sessions:

Using Cloud-based Technologies in Student Lifecycle Management: Innovative Ways to Serve Your Constituents

Are outdated technology and inefficient student engagement processes limiting your institutional objectives? Are you looking for ways to deliver personalized student messaging as well as manage the data? We will share first-hand experiences from other CCCU institutions are using technology to better engage students.

For schools looking to modernize student engagement, it is time to make technology that truly serve the needs of the institution a priority. Many campus offices are using fragmented, inefficient processes and outdated technology, limiting your ability to meaningfully move student's from the enrollment process through alumni. It is time to leverage technology to help campus professionals improve prospective student engagement rates, better use data and predictive analytics to measure outcomes, and to provide students with self-service tools, all while still maintaining a stellar personal experience.
Presenters: Jon Hazelgren, Director, EnrollmentRx and Greg Rose, Salesforce

Teaching an Online Course about Teaching Online Courses
At Whitworth University, we offer a six-week online course for faculty on designing and developing hybrid/online courses. This experiential learning approach immerses faculty in the role of an online student, with readings, online discussions, media, and assignments. "Students" are exposed to instructional design principles, copyright law, media resources, LMS tools, and learning strategies. A cumulative project involves designing and building a complete module for their proposed course. Faculty find this approach both challenging and valuable in preparing them to design and teach online courses. It establishes a working relationship between faculty and Instructional Resources staff for ongoing course development.
Presenter: Patrick Lordan, Instructional Designer, Whitworth University

Intra-team Communication: Music or Noise?
From in-person conversation to social media enabled tools, a blizzard of communication tools and methods has descended upon us. How do we choose which methods should be used in which situations? Can we make sense of the cacophany?

I will share my journey and invite insights from others in the room who have made it through or are in the midst of the blizzard now.
Presenter: John Rodkey, Director of Servers and Networks, Westmont College

Advancing Education through Virtual Reality
Throughout the last year, Moody Spokane has invested in a Virtual Reality lab and has been experimenting with implementing Virtual Reality in the classroom. Come and hear how this exciting technology has benefited our school and how it might yours as well.
Presenter: William Eyerdom, Desktop Support Technician, Moody Bible Institute-Spokane & Moody Aviation

Brand Management-Pros and Cons of Putting Yourself Out There
Challenging the stereotype of IT departments through branding and marketing carries with it certain perks and pitfalls. Finding a brand that can be recognizable and identifiable while being associated with a positive feeling (on the end-user's part,) can lead to increased productivity, more concise and honest feedback, and even greater involvement in the campus community. This presentation will explain the branding process MVNU went through over the course of a few years, why we chose to do it, changes that needed to be made, and the double-edged nature of cause and effect that resulted from this undertaking.
Presenter: Joshua Cunningham, Assistant Director for Technical Support, Mount Vernon Nazarene University

12:15 PM
1:15 PM
Lunch in Cafeteria

1:15 PM
2:30 PM
Top of Mind Cybersecurity Business Challenges Facing Higher Education Institutions
Higher-education institutions are focused on educational delivery, administrative support, and ensuring the public safety of its students and faculty, including the need to meet regulatory compliance for FERPA, PII/Privacy laws, HIPAA Security & Privacy Rules and ongoing changes to PCI Data Security Standards.

This keynote presentation will provide CXX level higher education executives with a 30,000’, 10,000' and ground level perspective on what to assess and remediate to ensure regulatory compliance, student and faculty privacy, and segmentation between administrative and educational computing.

• 30,000’ Perspective: What should be your Board of Directors/Trustees and executive management focus? David will discuss governance, risk, & compliance from the executive leadership perspective, such as risk acceptance (cyber insurance), risk transfer, risk mitigation (gap remediation), regulatory compliance and top of mind cyber threats.
• 10,000’ Perspective: Where should your IT organization focus in implementing regulatory compliant security controls, policies & procedures, and privacy requirements? From a risk, threat, and vulnerability assessment to gap remediation and risk mitigation recommendations, there are big budget, resource and time implications.
• Ground Level Perspective: Priorities at this level are configuration change management, upgrades to the IT infrastructure and other security controls implemented by IT workstation and server system administrators, and network and security engineers.

Presenter: David Kim, Senior Vice President/Principal Consultant, ITPG Secure Compliance
 
2:30 PM
2:45 PM
Transition Time

2:45 PM
3:30 PM
Concurrent Breakout Sessions:

CIO Cohort: Strategic Planning for the CCCU CIO
Strategic Planning for the CCCU CIO Break-Out Session will provide a forum for discussing IT governance, prioritizing our work, creating goals and objectives, aligning with campus goals and strategic planning efforts, building collaborative partnerships with other departments on campus, being an effective driver of campus innovation, effectiveness and process improvements, and other areas that IT/IS can facilitate campus academic and non-academic operations.
Facilitator: Ken Brown, CIO, Whitworth University

Facilitating Success Campus Wide: Aligning Technology and Student Engagement Outcomes
With completion, gainful employment, and assessment initiatives growing over the past several years, student success has increasingly come into focus among institutions, accreditation bodies, and federal organizations. Such changes have created new demands on IT resources to support systems that capture student engagement data (e.g., LMS, SIS, course delivery, satellite systems for co-curricular experiences) in efforts to improve institutional understanding of attainment outcomes. Yet, supporting so many systems, closing the feedback loop, and collaborating inter-departmentally to create meaningful student interventions can still be a challenge for many institutions with limited resources.

In this session, we will highlight how several CCCU institutions' best practices, strategies, and challenges utilizing CRM technology to make data actionable and scale student engagement campus-wide.
Presenters: David Bazen, CIO, Northwest College and Laura Kalinkewicz, Account Executive, TargetX

Flipping the "Flipped Classroom:" Utilizing Online Technologies to Create the "Perpetual Classroom"
Out: "Flipped Classroom." In: "Perpetual Classroom." The "Flipped Classroom" model has been around academics for about a decade now, and numerous educators have implemented this teaching model with limited success, embracing its benefits while struggling with its shortcomings. In 2017 it is time for college instructors to more intentionally recognize when and where today's students do most of their work -- at all hours of the day and night -- and join them in a virtual setting that utilizes social media apps and online technologies to teach post-modern learners through current real-time and asynchronous techniques. The "Perpetual Classroom" instructor recognizes the best incremental learning happens continually. A shift in mindset drives a new tech-forward model of ongoing teaching and learning in a "Perpetual Classroom," where positive results are valid and measurable. A word of caution from Dr. C. Allin Means, developer of this teaching/mentoring concept: Don't Forget To Sleep.
Presenter: Allin Means, Professor of Journalism and Communications, Missouri Baptist University

It's Free? Choosing an Open Source PBX
You replaced your Cisco PBX with an open source solution?" We'll take you on a journey from realizing Ambrose had a problem finding an affordable replacement for our aging Cisco appliance to successfully deploying an open source PBX solution at minimal cost with no replacement of our current handsets.
Presenter: Steve Morris, Director of Information Technology, Ambrose University

Supporting Scientific Research on a Small Campus: Malone University's Three Year NSF-funded Project to Improve Campus Cyberinfrastructure
Malone University received $319,000 in National Science Foundation funding (1541342) for a two (now three) year project to support campus researchers through infrastructure upgrades and providing direct technological support to researchers. In this session we will describe: the process of acquiring the grant, the implementation of the infrastructure upgrades, and our model for supporting campus researchers.
Presenter: M. Adam Klemann, Chief Information Officer, Adjunct Instructor, Information Technologies & Media Services, Malone University


3:30 PM
4:00 PM
PM Break and time to visit vendors

4:00 PM
4:45 PM
Concurrent Breakout Sessions:

Lecture Capture and Beyond--Impromptu Mini-Presentations
Come prepared to share your lecture capture experiences. I'll share the various ways we have implemented "lecture capture" using Panopto at Whitworth, but I'm certain there are others who have been doing interesting things with lecture capture and video systems on your campuses. I'm certain we will learn a few things from each other and come away with some new ideas for enhancing the use of these resources.
Presenter: Ken Pecka, Director, Instructional Resources, Whitworth University

Will they Know Us By Our Love?
Could we grow God's Kingdom together? Could we combine our talents? Is your school looking for great IT talent but unable to find it? Several models have been considered to create a shared service model between CCCU schools. Come explore together and give your feedback into staffing and services we could come together to provide. We have great talent in our CCCU IT departments. Can we work together?
Presenters: Matthew Henry, CIO, LeTourneau University and Don Haingray, Director of Technology Services, Houghton College

Penetration Testing: The Good, the Bad, and the Ugly
Over the past two years as part of their commitment to the security of their information resources, Messiah College conducted third party penetration testing.  The general arrangements, results of both external and internal penetration testing, what we learned, and our plans moving forward will be discussed.    
Presenter: Bill Strausbaugh, Vice President for Information Technology/Associate Provost, Messiah College

Campus Emergency PA System on a Budget: Informacast Deployment
In December 2016, Biola University’s IT department was asked to build, test, and deploy a single “proof-of-concept” installation of an outdoor public address system to be used as part of a campus-wide lockdown/active shooter drill scheduled for March 8, 2017. Lessons gleaned from other institutions and input from partners led us to believe that we could meet our requirements in a scalable, cost-effective way by leveraging our existing infrastructure: layering Singlewire Software’s Informacast on top of our Cisco Unified Communications Manager VoIP phone system.

In close partnership with Biola's Campus Safety and Facilities Management teams, as well as external partners, we finished the project early and came in well under our $25,000 budget, allowing the PA system to be an integral part of Biola’s campus-wide lockdown/active shooter drill in March. This presentation will tell our story from concept to completion including the partners and infrastructure used, a breakdown of our budget and expenses, how we built, tested, and deployed the system, future anticipated uses for this system, and some of the lessons we learned along the way.
Presenter: Scott Himes, Director, Network Operations, Biola University

Agile in the Real World: Work in Progress
An overview of how SPU’s development team has recently adopted new practices based on scrum methodologies. This effort is a work in progress as we continue to learn about ourselves and improve how we prioritize our work queue in Jira.
Presenter: Josh Meier, Sr. Systems Analyst/DBA, Seattle Pacific University


4:45 PM
6:00 PM
Free Time/Optional: Guided Tour of SPU Campus

6:00 PM
8:00 PM
Banquet
Prepare for a fun evening with food, entertainment, and a speaker


Thursday,  June 15
6:00 AM
7:00 AM
5K Fun Run/Walk on Burke Gillman Trail

7:00 AM 8:00 AM Breakfast in Cafeteria

8:15 AM
8:45 AM
Welcome & Devotions
Greetings:  Craig Kispert, Vice President for Business & Finance, Seattle Pacific University
Music: Susan Siverson, Budget & Information Systems Manager, Seattle Pacific University
Devotion: Rick Reynolds, Executive Director, Operation Nightwatch

8:45 AM
10:00 AM
Partnering on Student Success: How Faculty and IT Collaboration May Help Fulfill Your Institutional Mission
During challenging economic times CCCU faculty and IT are asked to do more with less. For example, faculty may be asked to teach more students per section and IT may be asked to support more devices or departments with fewer staff. Despite these challenges, faculty and IT can partner together on a common goal of improving student success. Increased student success may lead to better retention and graduation rates. Examples of collaborative initiatives that may aid student success include faculty development, learning space designs, and high-impact practices. During this session, we will explore how faculty and IT can partner on student success initiatives to help fulfill their institutional mission.

Presenter: David Wicks, Associate Professor of Curriculum & Instruction and Chair of Digital Education Leadership, Seattle Pacific University

10:00 AM
10:30 AM
Morning Break & time to visit vendors

10:30 AM
11:15 AM
Concurrent Breakout Sessions:

Data Analysis and Visualization at Whitworth
Whitworth has been using Tableau for over 7 years to visualize and analyze data from multiple data sources and systems to improve admissions, advancement, retention, budget planning and development, and business process improvement. Presentation will include specific examples and live demonstration of tools that are making an impact in planning and daily operation of the university regardless of ERP or database environment your school is using.
Presenter: Ken Brown, CIO, Whitworth University

Digital Literacy
Messiah College's strategic plan (2017-2021)includes a focus on digital proficiency and the implementation of programming designed to improve digital proficiency. This breakout session is part Presentation and part Birds of a Feather. A short presentation will build a foundation for discussion and include:
(1) the goals in Messiah College's plan addressing digital proficiency,
(2) a working definition of digital literacy, and
(3) preliminary results of a study aimed at measuring first year students' level of digital proficiency.
A discussion based format follows the presentation. Attendees will share ideas related to programming aimed at improving digital proficiency on a campus.
Presenter: Susan Shannon, Director, Learning Technology Services, Messiah College

Leading Small IT Teams
A discussion on differing approaches to small IT teams. What works, what doesn't, how we got here and where we are going. This is two stories of organizational culture and the IT Directors trying to survive it.

Houghton has 8 IT staff
Ambrose has 3

These are things you never tell a CFO because all they see is staffing, but that completely ignores how each institution got to where they are today.
Presenters: Don Haingray, Director of Technology Services, Houghton College and Steve Morris, Director of Information Technology, Ambrose University

Better Policies Through Audit and Compliance

This session will explore how auditing your policies, procedures, and standards can improve your policies (and your IT organization).
Presenter: Dale Lee, Director for Information Security and Projects, California Baptist University

11:15 AM
11:25 AM
Transition Time

11:25 AM
12:10 PM
Concurrent Breakout Sessions:

CIO Cohort: When the Best Solution is to "STOP"
Technology is always changing, but sometimes we hang onto old technology longer than we should. The CIO needs to know when it's time to let go. That includes when to let go of people who are not not the best fit for a position or letting go of processes that no longer serve the institution.

This presentation and discussion by the audience will center around the concept of Necessary Endings, a phrase coined by Dr. Henry Cloud and the title of his book about ending things that should be stopped. Several ideas on how to best do that will be provided to kick off the discussion by participants who have additional insights on how to best end processes and technologies that are no longer of value.
Facilitator: Paul Dupree, Chief Information Officer, AVP of Information Technology Services, Asbury University

Customer Servanthood-A Model for Ministry-Based Support
As Christian Professionals, we should learn to bridge the gap between helping others because it is our job, and helping others as Christ calls us to. This presentation challenges us to understand the biblical basis of servanthood in contrast to our traditional view of "customer service" and how it provokes us to go above and beyond what a secular support structure usually allows.
Presenter: Joshua Cunningham, Assistant Director for Technical Support, Mount Vernon Nazarene University

Driving IT Effectiveness with Data
Peter Drucker has said you can’t manage what you can’t measure. In this session we’ll explore the tools (JIRA + Tableau) and methods used at SPU to build highly effective teams aligned with the institution’s mission and vision.  We’ll also look at using data  and BI analytics to make strategic decisions , increase transparency, conduct activity based costing, and improve project outcomes.
Presenter: Micah Schaafsma, Deputy CIO, Seattle Pacific University

Media Killed the Research Paper
When faced with teaching students who were raised watching edutainment, are proficient in the art of Ctrl+C and Ctrl+V, can download a research paper after using a quick Google search and who consume online media on a daily basis, faculty are constantly on the lookout for methods which allow them to engage and assess students in new, challenging and interesting ways. By partnering with Instructional Resources, some Whitworth University faculty are assessing their students through the production of audio, video and other types of media instead of requiring their students write a traditional research paper. We will take a look at how the partnership with Instruction Resources works, assessment goals and some final products created by our students across multiple disciplines.
Presenter: Judy Dehle, Manager, Instructional Technology and Media Services, Whitworth University

Gen Y and Z Love Their Computer Labs in the Cloud
Come check out CLaaS, a computer lab as a service. LeTourneau University has been piloting an exciting service from Gazoo. Come see a demonstration and learn about feedback from Gen Y and Z students who really do love their computer lab in the cloud. Learn from our interactions and challenges both technically and socially when introducing Cloud based labs.
Presenters: Matthew Henry, CIO, LeTourneau University and Jeff McDougall, Gazoo

    12:15 PM
    1:15 PM
    Lunch in Cafeteria

    1:15 PM
    1:30 PM
    Buses depart SPU for off-site trip at 1:30 pm

    2:00 PM
    4:00 PM
    Free time at Seattle waterfront and bus tour

    4:00 PM
    7:30 PM
    Boat Cruise and Dinner
    Buses will return to SPU at 8 pm


    Friday,  June 16
    7:00 AM 8:00 AM Breakfast in Cafeteria

    8:15 AM
    8:45 AM
    Welcome & Devotions

    8:45 AM
    10:00 AM
    The Innovation Process: From Idea to Production, and all the Hiccups Along the Way
    Innovation has become an education buzzword in the past several years, but what do we mean when we use the word at our institutions? Are we looking for disruptive innovations like technological progress, social innovations like innovation diffusion, or championing new ideas in what some have called an innovator's mindset? The key to embracing and cultivating innovation on campus is in situating the context of the conversation at your institution, and using the power of campus culture to incubate good ideas and further them along toward production. Using Seattle Pacific University's emergent Institute of Academic Innovation as a test case, this presentation will explore how to situate academic innovation in a campus culture, from the smallest classroom twist to significant restructuring and reimagining of what higher education can be.

    Presenter: Rolin Moe, Assistant Professor and Director of the Institute for Academic Innovation, Seattle Pacific University

    10:00 AM
    10:30 AM
    Morning Break

    10:30 AM
    11:30 AM
    Keynote Address
    Shirley V. Hoogstra
    , President, CCCU

    12:00 PM
      Conference Ends